So this photo was taken around 3rd week of August during typhoon Maring.
It sucks!
Our house is not yet finished but it’s flooded already!
Apparently, our location is slighly lower than the other phases but we never expected the flooding to be this high! We are on phase 6 but our block sits on the middle so imagine those at the end of phase 6…and phase 7 is much worse… 
I was kind enough to post these photos on Camella’s Facebook Page. And my neighbors (I just met them on facebook) have the same complaint. We were discussing the flood on the comments section but hello…the admin of the page seems to ignore us big time!
One of them went to the office to file a complaint and he waited…and waited…but the engineer was nowhere to be found. Just great!
Please note: If you go to their office and tell them that you will buy a unit, everyone will put their best sh*t forward and talk to you. But go there and tell them your complaint, they will ignore you like they didn’t hear anything. What’s that again? After-sales service? I don’t think they have that.
And then, I emailed the photos to the office and to my agent. And here’s the reply:
“The recent habagat cause our subdivision with water embankment. Thanks for the call. As per production, this water were back flow from our neighboring subdivision.
As this scenario happen, the Engineering Department will do establish the retaining wall and fence on our boundaries. Setting this retaining wall will minimize the back flow and eventually embankment will not occur.
As of the moment, the surface run-off of water is now decreasing its level.
Thanks.
Erick Cristal I Communities Bulacan, Inc.
Mc Arthur Highway, Twins Plaza Complex
Malolos City, Bulacan
(044)796-0078; 0917-8056715; 0922-8849963″
Yeah..very helpful! We don’t need to know that the water level is decreasing…there shouldn’t be any water at all.
We will know the result of that retaining wall on the next flood. If there’s an improvement, thank you. But no improvement? Crap!
I honestly do not know what to do next. Maybe this post will just add up to the numerous existing complaints about Camella Homes.
This is not part of my Dream House Project anymore.
Paging Senator Villar…
